About easy365.io

Practical insights on Microsoft 365, AI, and engineering leadership — for the people actually building and running it.

If you work in IT or engineering and you're trying to make sense of the Microsoft 365 ecosystem — the real behaviour, the architectural decisions, the things that don't quite match the documentation — this is the publication for you.

easy365.io covers Microsoft Teams, Microsoft 365, Copilot, AI platforms, and enterprise architecture. The writing is aimed at IT admins, architects, and engineering leaders who want depth over announcements, and honest analysis over vendor talking points.

About the author

easy365.io is an independent publication by Carl Karawani.

Carl is a technology executive and Director of Engineering, AI at Nesto, where he leads the engineering teams building Maestro AI, an AI-powered underwriting platform that helps financial institutions make real-time, policy-aligned lending decisions with transparent, auditable reasoning. His work focuses on production AI systems that hold up in highly regulated environments: reliable, explainable, and trusted with real money on the line.

Over more than 15 years he has built enterprise software platforms, scaled engineering organizations, and led large technology transformations across SaaS, cloud, and AI. Before Nesto he spent over a decade building ZIRO's engineering organization and platform, turning the company from a services business into a multi-tenant SaaS platform serving more than 200 enterprise customers and over 2 million managed endpoints. That platform was named 2024 Communications Solutions Product of the Year by TMC and was also recognized by UC Today.

Carl launched easy365.io in 2023 to share practical, technically grounded writing on Microsoft technologies, AI platforms, and modern engineering leadership. The kind of writing that comes from having shipped the thing, not just read about it.

He is an active speaker across North America on Teams Phone, Microsoft Graph, AI platforms, and enterprise architecture. View his full speaker profile →

Beyond writing and speaking, Carl contributes to CommunityDays.org, supporting the organizers, speakers, and volunteers who keep the Microsoft community running.

He's always happy to connect with founders, operators, and engineering leaders. Find him on LinkedIn.

When he's not shipping software or writing about it, Carl plays piano in a funk and soul cover band and spends time with his wife and two young sons, where chaos is a feature, not a bug.