About easy365.io

Practical insights on Microsoft 365, AI, and engineering leadership — for the people actually building and running it.

If you work in IT or engineering and you're trying to make sense of the Microsoft 365 ecosystem — the real behaviour, the architectural decisions, the things that don't quite match the documentation — this is the publication for you.

easy365.io covers Microsoft Teams, Microsoft 365, Copilot, AI platforms, and enterprise architecture. The writing is aimed at IT admins, architects, and engineering leaders who want depth over announcements, and honest analysis over vendor talking points.

About the author

easy365.io is an independent publication by Carl Karawani.

Carl is a technology executive with 15+ years of experience building enterprise software, scaling engineering teams, and turning complex platform challenges into competitive advantages. He leads software engineering at ZIRO, where he built the engineering organization from the ground up — scaling from a small team to 20+ engineers across multiple squads and disciplines — and led the company's transformation from a services business into a modern multi-tenant SaaS platform serving 200+ enterprise customers across 2 million+ managed endpoints.

His work sits at the intersection of technology strategy, product direction, and execution. He's led major platform transformations, introduced AI-assisted engineering workflows, and built the systems and leadership structure required for teams to perform at scale — including automation that reduced enterprise voice migration projects from months to days. The ZIRO Platform earned the 2024 Communications Solutions Product of the Year from TMC and was recognized by UC Today.

Carl launched easy365.io in 2023 to share practical, technically grounded writing on Microsoft technologies, AI platforms, and modern engineering leadership. The kind of writing that comes from having shipped the thing, not just read about it.

He is an active speaker across North America on Teams Phone, Microsoft Graph, AI platforms, and enterprise architecture. View his full speaker profile →

Beyond writing and speaking, Carl contributes to CommunityDays.org, supporting the organizers, speakers, and volunteers who keep the Microsoft community running.

He's always happy to connect with founders, operators, and engineering leaders. Find him on LinkedIn.

When he's not shipping software or writing about it, Carl plays piano in a funk and soul cover band and spends time with his wife and two young sons, where chaos is a feature, not a bug.